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Program Overview

This learning program is structured on two levels of certifications:

  • The KPI Certified Professional – a three days training course focused on developing know-how in working with KPIs. The certification can be obtained by taking a multiple question Certification Exam in the last day of the course.
  • The KPI Certified Practitioner – a two days training course meant to improve the practical skills in working with KPIs and developing instruments like scorecards, dashboards and KPI documentation forms. The applied exercises of this course will enable participants to complete a trial run of all the steps required to complete the portfolio which is the basis of the KPI Practitioner certification. The exercises will reflect a complete KPI implementation case study, from project planning to KPI data visualization.

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Benefits of Certification:

  • Have a clear understanding of the KPI management challenges and how to address them;
  • Facilitate the KPI selection process and establishment of scorecards and dashboards at a functional and organizational level;
  • Choose the right tools from the KPI management toolkit to maximize the impact of performance management in practice;
  • Deploy and promote good practice in KPI activation, reporting and visualization;
  • Provide advice and coach colleagues on the rigorous approach to establish and use KPIs.

Meet Your Expert Course Directors

Aurel Brudan
Founder & CEO
The KPI Institute

Aurel Brudan is the founder and CEO of The KPI Institute, the global authority on Key Performance Indicators research and education. Under his coordination the Institute research team documented over 7,000 KPI examples from 15 functional areas and 24 industries, reviewed 1,000+ performance reports from 125 countries and referenced 20,000+ resources, the result being www. smartKPIs.com, the premier destination for quality performance management and measurement resources. Other research programs resulted in the development of two maturity models for performance management and measurement, as well as the establishment of the KPI Management Framework to provide the theoretical base for the Certificate in Key Performance Indicators Management. As an educator, Aurel has accumulated hundreds of hours of experience in a variety of settings, from open and in-house training delivery to tutoring management for the University of Melbourne. Aurel is a member of the Academy of Management, the Australian New Zealand Academy of Management, the Australian Marketing Institute and Fellow of the Australian Institute of Management.

 

Tudor Modruz
Business Research Analyst
The KPI Institute

Tudor Modruz is a Business Research Analyst at The KPI Institute, the global authority on Key Performance Indicators research and education. His research activity in the Performance Management field has resulted in the documentation and revision of over 1000 + Key Performance Indicators examples from 15 functional areas and 24 industries. Some of Tudor’s most significant research programs have resulted in the development of a catalogue of indexes, used for measuring organizational transparency, sustainability and openness towards stakeholders, through the following indexes: # Performance Transparency Index, # Communication Openness Index and # Sustainability Index.

 

Adrian Brudan
General Manager TKI EMEA

Adrian Brudan is the General Manager of The KPI Institute EMEA Region, a research institute specialized in business performance, which operates research programs in 12 practice domains ranging from strategy and KPIs to employee performance and from customer service to innovation performance. The KPI Institute is also considered today the global authority on Key Performance Indicators (KPIs) research and education. As an educator, Adrian has facilitated hundreds of training courses and advisory programs on performance management subject matters in multiple industry settings ranging from oil & gas industry, utilities and healthcare to military, finance and airline industry for clients in Europe, North America, Middle East, Southeast Asia and Australia. As a consultant, he holds valuable experience both in Performance Management, and Project Management. His expertise and knowledge range from the implementation and review of performance management architecture, to KPI Scorecards and Dashboards design.

 

Mihai Toma
Head of Professional Practice TKI MENA

Mihai Toma is the Head of Professional Practice MENA at The KPI Institute, the global authority on Key Performance Indicators research and education. His research activity in the Performance Management field has resulted in the documentation and revision of over 1000 Key Performance Indicators. As a Master Trainer, certified by The Association for Talent Development, Mihai has developed and delivered training courses on selecting and documenting KPIs, managing individual performance, performance improvement. As a Certified KPI Practitioner, Mihai has advised and worked with a variety of international clients from industries such as petrochemicals, utilities, healthcare, construction materials production, pension funds, food production and professional services.

Program Methodology

  • Active involvement of all the delegates in a collaborative learning environment where opinions and experiences are shared
  • Group discussions, exercises, simulations and case studies
  • Explanation of the theory informing performance measurement, in plain English
  • Presentation of the performance management templates as tools to support the integration of performance management practices in organisations
  • Customised feedback regarding the present use and the future plans for implementing performance management systems

Key business benefits:

  • Experience the real business applicability of theoretical concepts regarding KPIs;
  • Improve the performance of your company by practicing a sound framework for KPI measurement;
  • Obtain better business results by selecting the right KPIs for your company.

Over the last years, the team at The KPI Institute:

  • Documented 8,000+ KPIs from 16 functional areas and 25 industries;
  • Reviewed 1,000+ performance reports from 125 countries;
  • Referenced 30,000+ resources as part of the documentation process.