Certified KPI

    Professional & Practitioner Training Courses | 5 Days

    Program Overview

    This learning program is structured on two levels of certifications:
    • The KPI Certified Professional – a three days training course focused on developing know-how in working with KPIs. The certification can be obtained by taking a multiple question Certification Exam in the last day of the course.
    • The KPI Certified Practitioner – a two days training course meant to improve the practical skills in working with KPIs and developing instruments like scorecards, dashboards and KPI documentation forms. The applied exercises of this course will enable participants to complete a trial run of all the steps required to complete the portfolio which is the basis of the KPI Practitioner certification. The exercises will reflect a complete KPI implementation case study, from project planning to KPI data visualization.

    Benefits of Certification

    • Have a clear understanding of the KPI management challenges and how to address them
    • Facilitate the KPI selection process and establishment of scorecards and dashboards at a functional and organizational level
    • Choose the right tools from the KPI management toolkit to maximize the impact of performance management in practice
    • Deploy and promote good practice in KPI activation, reporting and visualization
    • Provide advice and coach colleagues on the rigorous approach to establish and use KPIs

    Who to Attend

    Professionals Interested in Measuring Performance

    Professionals from different fields, such as finance, human resources, production, logistics, information technology and others, interested in Key Performance Indicators, will acquire the competencies needed to measure the performance of their team, department or organization.

    Top/Middle/Lower Management Professionals

    Executives or operational managers, regardless of their field of expertise, will gain the ability and knowledge to measure performance and maximize the value of using KPIs. The tools and resources offered as part of the Certified KPI Professional Training Course enable managers to apply the concepts learned within their organizations, immediately after the course.

    Performance Measurement Experts

    For professionals like Data Analyst, Strategy Manager, Performance Management Officer or Performance Architect, it is important to develop competencies in measuring performance, especially in terms of KPI selection and data gathering. Usually, this particular audience already has a performance measurement system set in place and the Course offers them the opportunity to learn the best practices used in this field and identify how their current processes and approaches regarding KPIs can be improved.

    Program Agenda

    Certified KPI Professional
    Day 1: A standardized approach to KPIs
    Day 2: KPI selection & target setting
    Day 3: Data gathering and visualization

    Learning Experience

    • Needs assessment – complete a questionnaire to determine a tailored and relevant learning experience
    • Pre-course evaluation quiz – take a short quiz to establish the current level of knowledge
    • Guidance and schedule – analyze a document presenting guidelines on how to maximize your learning experience
    • Applying concepts in practical exercises
    • Analyzing case studies and identifying solutions
    • Using templates to develop performance measurement instruments
    • Forum discussions - initiate a discussion and contribute in a discussion opened by another participant
    • Performance Improvement Essentials - watch a 45 minutes’ webinar presenting
    • Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam
    • Certificate of Attendance for Certified KPI Professional: after participating at the 3 days of on-site training course
    • Certificate of Attendance for Certified KPI Practitioner: after participating at the 2 days of on-site training course
    • Certified KPI Professional diploma: after you have successfully completed all of the 3 stages of the learning experience.

    Program Methodology

    • Active involvement of all the delegates in a collaborative learning environment where opinions and experiences are shared
    • Group discussions, exercises, simulations and case studies
    • Explanation of the theory informing performance measurement, in plain English
    • Presentation of the performance management templates as tools to support the integration of performance management practices in organisations
    • Customised feedback regarding the present use and the future plans for implementing performance management systems

    Key business benefits

    • Experience the real business applicability of theoretical concepts regarding KPIs;
    • Improve the performance of your company by practicing a sound framework for KPI measurement;
    • Obtain better business results by selecting the right KPIs for your company.

    Over the last years, the team at The KPI Institute

    • Documented 8,000+ KPIs from 16 functional areas and 25 industries;
    • Reviewed 1,000+ performance reports from 125 countries;
    • Referenced 30,000+ resources as part of the documentation process.

    Meet Your Expert Course Directors

    Management Consultant
    The KPI Institute

    Andrea Minelli is a Management Consultant at The KPI Institute.
    The KPI Institute is a research institute


    Management Consultant
    The KPI Institute

    Manhal Al Dakhl-Allah enjoys a successful international career as an HR/OD practitioner and a bilingual professional


    General Manager

    Adrian Brudan is the General Manager of The KPI Institute EMEA Region, a research institute specialized in business


    Head of Professional Practice

    Mihai Toma is the Head of Professional Practice MENA at The KPI Institute, the global authority on Key




    For one participant
    4,700 USD

    Register Now

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