Certified KPI
Professional & Practitioner Training Courses | 5 Days
Program Overview
This learning program is structured on two levels of certifications:
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The KPI Certified Professional – a three days training course focused on developing know-how in working with KPIs. The certification can be obtained by taking a multiple question Certification Exam in the last day of the course.
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The KPI Certified Practitioner – a two days training course meant to improve the practical skills in working with KPIs and developing instruments like scorecards, dashboards and KPI documentation forms. The applied exercises of this course will enable participants to complete a trial run of all the steps required to complete the portfolio which is the basis of the KPI Practitioner certification. The exercises will reflect a complete KPI implementation case study, from project planning to KPI data visualization.
Benefits of Certification
- Have a clear understanding of the KPI management challenges and how to address them
- Facilitate the KPI selection process and establishment of scorecards and dashboards at a functional and organizational level
- Choose the right tools from the KPI management toolkit to maximize the impact of performance management in practice
- Deploy and promote good practice in KPI activation, reporting and visualization
- Provide advice and coach colleagues on the rigorous approach to establish and use KPIs
Who to Attend
Professionals Interested in Measuring Performance
Professionals from different fields, such as finance, human resources, production, logistics, information technology and others, interested in Key Performance Indicators, will acquire the competencies needed to measure the performance of their team, department or organization.
Top/Middle/Lower Management Professionals
Executives or operational managers, regardless of their field of expertise, will gain the ability and knowledge to measure performance and maximize the value of using KPIs. The tools and resources offered as part of the Certified KPI Professional Training Course enable managers to apply the concepts learned within their organizations, immediately after the course.
Performance Measurement Experts
For professionals like Data Analyst, Strategy Manager, Performance Management Officer or Performance Architect, it is important to develop competencies in measuring performance, especially in terms of KPI selection and data gathering. Usually, this particular audience already has a performance measurement system set in place and the Course offers them the opportunity to learn the best practices used in this field and identify how their current processes and approaches regarding KPIs can be improved.
Program Agenda
Certified KPI Professional
Day 1: A standardized approach to KPIs
Day 2: KPI selection & target setting
Day 3: Data gathering and visualization
Day 2: KPI selection & target setting
Day 3: Data gathering and visualization
Certified KPI Practitioner
Learning Experience
- Needs assessment – complete a questionnaire to determine a tailored and relevant learning experience
- Pre-course evaluation quiz – take a short quiz to establish the current level of knowledge
- Guidance and schedule – analyze a document presenting guidelines on how to maximize your learning experience
- Applying concepts in practical exercises
- Analyzing case studies and identifying solutions
- Using templates to develop performance measurement instruments
- Forum discussions - initiate a discussion and contribute in a discussion opened by another participant
- Performance Improvement Essentials - watch a 45 minutes’ webinar presenting
- Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam
- Certificate of Attendance for Certified KPI Professional: after participating at the 3 days of on-site training course
- Certificate of Attendance for Certified KPI Practitioner: after participating at the 2 days of on-site training course
- Certified KPI Professional diploma: after you have successfully completed all of the 3 stages of the learning experience.
Program Methodology
- Active involvement of all the delegates in a collaborative learning environment where opinions and experiences are shared
- Group discussions, exercises, simulations and case studies
- Explanation of the theory informing performance measurement, in plain English
- Presentation of the performance management templates as tools to support the integration of performance management practices in organisations
- Customised feedback regarding the present use and the future plans for implementing performance management systems
Key business benefits
- Experience the real business applicability of theoretical concepts regarding KPIs;
- Improve the performance of your company by practicing a sound framework for KPI measurement;
- Obtain better business results by selecting the right KPIs for your company.
Over the last years, the team at The KPI Institute
- Documented 8,000+ KPIs from 16 functional areas and 25 industries;
- Reviewed 1,000+ performance reports from 125 countries;
- Referenced 30,000+ resources as part of the documentation process.
Meet Your Expert Course Directors
Andrea Minelli
Management Consultant
The KPI Institute
Andrea Minelli is a Management Consultant at The KPI Institute.
The KPI Institute is a research institute
Manhal Al Dakhl-Allah
Management Consultant
The KPI Institute
Manhal Al Dakhl-Allah enjoys a successful international career as an HR/OD practitioner and a bilingual professional
Adrian Brudan
General Manager
TKI EMEA
Adrian Brudan is the General Manager of The KPI Institute EMEA Region, a research institute specialized in business
Mihai Toma
Head of Professional Practice
TKI MENA
Mihai Toma is the Head of Professional Practice MENA at The KPI Institute, the global authority on Key
Investment
For one participant
4,700 USD
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